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Frequently Asked Questions


 
 
 
 

 

We at Piñatas Sagui are listening to you, the customer. We have developed a catalog of the most frequently asked questions from our customers, we will be increasing the data base as needed.
 
Please feel free to surf within our different categories in order to find the answer to your question.
If you can not find the answer you are looking for or need to send us any comment, please contact us and we will be answering your question as soon as possible.

 
 
 

 



Returns


If I need to return my order, how do I do it?


All the information you need to know about our return policies is in our Return and Exchange Policies page.


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My piñata arrived damaged. What should I do?


Please send us right away an email to "jperez@saguicorp.com with the tracking number, ship date and a photo of the damaged piñata and package. You must report any claims within 3 days after you receipt your order.  We will replace your piñata without cost.


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